HP and Dell disable HEVC support built into their laptops’ CPUs
HP and Dell laptops with Intel Core processors capable of HEVC decoding have had this feature disabled by the manufacturers on certain models, affecting the ability to play HEVC/H.265 content in web browsers. HP has disclosed this in the data sheets for affected laptops like the ProBook 460 G11, ProBook 465 G11, and EliteBook 665 G11. Dell laptops, such as the 16 Plus 2-in-1, also have HEVC hardware decoding disabled, though this information is not prominently displayed on product pages or manuals. Users may need to remove the HEVC codec from the Microsoft Store or disable hardware acceleration in web browsers, leading to performance issues.
Ars Technica•