Zotac denies RTX 5070 Ti fan-related RMA and then offers to dispose of the GPU free of charge — the company claims 'irreversible' PCB damage and 'limited tools' for repair
Source
Tom's Hardware
Published
TL;DR
AI GeneratedZotac denies RMA for a GeForce RTX 5070 Ti due to "irreversible" PCB damage near the PCIe connector, attributing it to external mechanical stress during handling or transportation. The user, seeking RMA for fan noise suspicions, was offered free disposal of the GPU by Zotac. This incident highlights frustrations with high-end GPU repairs, such as a $3,350 repair bill from Asus for a minor surface irregularity on an RTX 5090. While Nvidia has shown generosity in replacing damaged units, the situation underscores challenges faced by users with expensive hardware failures.