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NZXT to cough up $3.45 million over 'predatory' Flex PC rental scheme in RICO class-action settlement — in-debt customers to get up to $5,000 of relief, eligible renters to be granted ownership

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Tom's Hardware

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NZXT and billing partner Fragile Inc. have settled a class-action lawsuit for $3.45 million over their "Flex" PC rental program, accused of deceptive marketing and aggressive debt collection. Nearly 20,000 customers were affected by practices labeled as a "predatory evil scam." The settlement includes debt forgiveness of up to $5,000 per person, hardware ownership for long-term renters, and cash payouts for eligible customers. The relief structure aims to address the grievances of affected customers, with final judicial approval expected in September 2026.

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