Nvidia replaces entire $10,000 RTX Pro 6000 graphics card of stricken user who broke it in transit — company offers to ship replacement and troubleshoot busted GPU

Nvidia is replacing a customer's $10,000 RTX Pro 6000 graphics card that was damaged in transit, even though the damage was due to user error. This is the second incident where Nvidia has replaced a GPU despite user-caused damage. The company is also interested in examining the damaged cards, potentially to identify design flaws. While Nvidia does not provide replacement components for its GPUs, some components like the PCIe finger can be sourced for repair. This leniency in replacements applies particularly to Nvidia's OEM cards.