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Memory vendor under fire for imposing hefty 15% depreciation fee on returns despite skyrocketing RAM value — user expected RMA replacement but gets hit with a loss instead

Source

Tom's Hardware

Published

TL;DR

AI Generated

A Reddit user expressed frustration over Silicon Power imposing a 15% depreciation fee on returned RAM, despite the RAM's increased value. The user expected a replacement under the RMA process but was instead hit with a financial loss. Silicon Power opted to refund the original purchase price, leaving the user needing to pay more than double the initial cost for a replacement kit. The company's policy allows for partial refunds based on various factors, leading to disappointment for the user who felt compelled to accept the deal to avoid further RMA complications.