Technology

Dell SupportAssist update is crashing PCs with constant blue screens and reboot loops — the boot service built for system recovery is the culprit of unending instability

Source

Tom's Hardware

Published

May 12, 2026

TL;DR

AI Generated

A recent update to Dell's SupportAssist Remediation software is causing constant blue screen errors and reboot loops on various Dell laptop models. The issue stems from the update version 5.5.16.0 released on April 30th, affecting systems like the XPS 15 9530 and Dell Pro Plus 14. Users have identified the culprit as the DellSupportAssistRemedationService.exe process and have found workarounds to stop the crashes, such as disabling the service or uninstalling the software entirely. This isn't the first time SupportAssist Remediation has caused such issues, with a similar pattern reported last year. Dell has yet to acknowledge the problem or provide a fix.

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Dell SupportAssist update is crashing PCs with constant blue screens and reboot loops — the boot service built for system recovery is the culprit of unending instability

TL;DR

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Dell SupportAssist update is crashing PCs with constant blue screens and reboot loops — the boot service built for system recovery is the culprit of unending instability

TL;DR

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Former Epic director is building a European rival to the Unreal and Unity game engines — 'The Immense Engine' dev sees opportunity for AI agents to 'do the work of ten or fifteen people'

AMD's legendary K5, its first independently-designed processor, is being removed from the Linux kernel — 4.3-million-transistor chip gets the axe because it lacks Time Stamp Counter (TSC) support, making it a coding burden