Asus quotes customer $3,350 repair bill for RTX 5090 with microscopic 'surface irregularity', more than the entire card's value — offers 50% discount after months of haggling

Asus faces backlash for quoting a customer $3,350 to repair an RTX 5090 graphics card due to a microscopic 'surface irregularity', more than the card's value. After months of negotiation, Asus offers a 50% discount on the repair cost. The user had experienced issues with the card, but Asus claimed the problem was due to customer damage. The heavy weight of high-end graphics cards like the RTX 5090 can lead to stress points and potential damage, highlighting the need for improved design and durability in flagship products.