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$1,299 Asus OLED gaming monitors are arriving with cracked panels for many buyers — cut-down packaging with no protection for the panel gets the blame

Source

Tom's Hardware

Published

TL;DR

AI Generated

Buyers of the $1,299 Asus ROG Swift OLED PG32UCDM Gen3 gaming monitor are experiencing cracked panels upon delivery, with blame placed on inadequate packaging lacking protection for the panel. Users on Reddit have shared photos and accounts of their damaged monitors, leading to concerns about Asus' packaging standards. Analysis of the packaging revealed that the box for the monitor is thinner than that of other models, potentially contributing to the fragility of the packaging. The use of eggshell cardboard instead of styrofoam for protection may be a key factor in the damage seen during shipping, highlighting the need for better packaging for premium products like this monitor.